Head of Project Management competence team | Senior Operations Manager
Kim Charlotte Pfeffer
Focus areas
- Transformation processes
- Corporate culture
- Strategy
- Organisation
Profile
Kim Charlotte Pfeffer, Senior Operations Manager at transformis Consulting SE, heads the Project Management competence team: transformation, culture, strategy.
Profile
Kim has been a key member of the transformis® team since 2016. In projects, she sets up the project structures and consulting systems needed, keeps the different workstreams together, coordinates the interfaces between our clients and transformis® and manages our consulting team’s capacity. She always keeps the big picture in view. Kim designs and contributes to holistic transformation processes in many different roles and makes sure, with persistence, that project goals are met.
Consulting focus
Transformation processes Corporate culture Strategy Organisation Networking events
“I plan demanding projects and work steps with foresight and manage complex challenges with a clear focus on achieving goals.”
Project experience
- Programme management of a holistic transformation towards a foresighted organisation at a municipal utilities group
- Developed and implemented an adapted organisational structure aligned with the new corporate identity, public transport company
- Developed a strategy map and built the structures (learning architecture) needed to implement the resulting strategic levers in a group HR department
- Designed, planned and ran an in-person event for 150 managers to connect the group’s major future topics and draw on the intelligence of the system
- Worked with the managers of a purchasing group in technical B2B wholesale to develop strategic business model options and prepare the next steps in realising the company’s vision for the future
- Defined and embedded each department’s identity, with the observation points and survey system needed to sustain it, aligned with the company’s strategic direction
Focus areas and expertise
- Head of project office/project management, including capacity planning, coordination of routines, process integration and KPI system development
- Setting up the necessary project structures and consulting systems
- Implementing process architectures for holistic, far-reaching organisational transformation, drawing on the intelligence of the system
- Supporting strategy and organisational development processes and designing and implementing the communication and decision-making routines they need
- Designing, organising and running large events in person or online (status updates, networking, working sessions)
Qualifications & certifications
- Organisational design workshop – Mit innovativen Strukturen zum agilen Unternehmen, Dr. Marco Olavarria, in cooperation with Handelsblatt Fachmedien
- Fundamentals of facilitation with Dr. Christiane Zerfass
- Training in systemic organisational consulting with Prof. Dr. R. Wimmer
- Qualitative interviewing, Sven Püffel (M.Sc. Psychology), Hochschule Fresenius Hamburg
- ZRM® basic course with Dr. Maja Storch, Institut für Selbstmanagement und Motivation, Zurich
- Project management
- OKR champion, powered by bg
- Digital Trainer qualification, Laura Markert, openmjind
- Workshop: Being Digital in a systemic context, Dr. Nina Haas, osb
- Training management
- Use of ARP (Authority – Responsibility – Power: leading by shaping) and GPOP/GPTP (Golden Profiler of Personality), with Prof. Dr. R. Bents and Dr. R. Blank
- Microsoft Certified Application Specialist (MCAS) in Excel, Word and PowerPoint
- Languages: German, English, Spanish, French
Education and professional background
- Senior Operations Manager and authorised signatory (Prokuristin), transformis®
- Senior Manager, transformis®
- Manager, transformis®
- Junior Consultant, transformis®
- Consulting assistant, transformis®
- Sales Manager, leading European full-service provider of vocational qualification projects & qualification processes
- Project manager and account manager in direct marketing, full-service advertising agency
- Qualified marketing communications clerk
- Business Psychology (B. A.), Hochschule Fresenius Hamburg, specialising in organisational psychology and consulting and international management
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Further reading from this article
- Why cultural integration is crucial to the commercial success of mergers and acquisitions – and how to get the M&A process right from the start
- Systemic Culture Compass
- Artificial intelligence – a turning point for organisations?
- Strategy under uncertainty: setting future direction
- Corporate culture: definition & models
- Corporate culture consulting
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